The Senior Infrastructure Engineer position is primarily responsible for the development of robust and efficient Server, Network, SAN Storage, and Cloud-based system architectures, ensuring detailed and well tested design of highly reliable, safe, and accurate system architecture, and leading the development of test methodologies and procedures for system integration, verification, and validation. This includes managing requirements and risks, as well as establishing and ensuring appropriate processes, best practices, and documentation for all systems activities.
This position is expected to utilize quantitative approaches to design activities, to system and technology integration, deep background and experience in systems & infrastructure engineering and processes, and diversified interdisciplinary experience and knowledge. This position will work closely with the Helpdesk team to enable robust diagnostics and reliable system performance and up time. In addition to technical expertise, the Senior Infrastructure Engineer brings strong leadership, planning, and team mentoring skills. This position will play a major role in infrastructure project initiatives, either as a resource or management of infrastructure projects. Lastly, the Senior Infrastructure Engineer will be responsible for administering the Disaster Recovery and Business Continuity Systems utilizing on-premise and cloud technologies. The Senior Infrastructure Engineer reports directly to the Infrastructure Manager.
AVERAGE % OF TIME
Infrastructure Responsibilities – Designs and Maintains the administration of server environment. Administration of Windows domain infrastructure, virtualization utilizing VMWare. Two Way Trust Active Directory, Group Policies. Distributed File Shares, Exchange/Office365, SQL Servers and Citrix 7.6. SAN design, management, and administration. Ensures replication to Disaster Recovery location is completed nightly via applicable technologies. Establishes Network users, Email, Active Directory accounts and implements appropriate security. Participates in trouble ticketing system to track, follow-up and document all infrastructure support requests. Acts as first escalation point for the IT Help Desk.
Designs, implements and administers network devices, including, routers, firewalls, switches and all applicable networking technologies. Evaluates and monitors network performance and up time of home office and all remote property sites VPN(s). Uses scripting to update firewall/switch configurations.
Infrastructure Applications installation, configuration and support across the enterprise. Cloud based solutions across the *aaS spectrum. Includes implementation, management and administration. Heavy involvement with all infrastructure projects.
Documentation Responsibilities – Create and update technical documentation to conform to current standard operation processes, systems architecture and tools. Conduct document reviews with the Manager of IT Infrastructure and Director of IT Operations.
Other Responsibilities – Complete special projects milestones as assigned by the Infrastructure Manager or Director of IT Operations such as mentoring others junior team members or other members of the Prometheus IT Staff; Assist Wiring Technician with special assignments in designing and installing network wiring in offices; Additional tasks as may be assigned from time to time by the Infrastructure Manager or others at the Principal’s direction; Travel will be required and can be on short notice based upon business needs; Position requires participation in on-call schedule with cell phone in the event of outages.
Upholding Standards - Achieve regular attendance in conformity with standards; Comply fully with all Prometheus Real Estate Group rules and regulations for the safe and effective operation of the Prometheus Real Estate Group’s facilities.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: